Method 2: Make sure that the headphone is not disabled and is set as default Select “Hardware and Sound” from the Troubleshooter Window. Type “Troubleshooting” without quotes in the Search box and hit enter.Ĭ. I would suggest you to run “Playing Audio” troubleshooter to diagnose the exact issue.įollow these steps to run the troubleshooter:ī. ![]() Method 1: Run the built-in troubleshooter Let’s try the following methods and check if that resolves the issue. What is the make and model of your computer?ĭo you get any error message/error code on your screen? To help you suggest steps to resolve the issue, I would appreciate if you could answer the following questions: This might be due to some incorrect audio settings or it might be due to the outdated audio HD drivers that you mentioned, are misisng. I am sorry to hear that you are facing issues with your earphones. ![]() ![]() Thank you for posting your query in Microsoft Community.
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